Payment Policy

Payment Policy

Thank you for shopping with us! We want to make your checkout experience as seamless as possible. Please review our payment policy below:

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure you have a convenient and safe checkout experience. The following payment options are available:

  • American Express
  • Visa
  • MasterCard
  • Discover
  • Apple Pay
  • Shop Pay
  • Meta Pay (formerly Facebook Pay)

2. Payment Security

Your security is our priority. We use secure encryption technology to protect your payment information during the checkout process. All payment methods are processed securely through trusted payment gateways.

3. Payment Authorization

Your payment will be authorized at the time of purchase. If your payment is declined, we will notify you, and you may attempt to use another payment method. Please ensure your billing information is accurate and up-to-date.

4. Sales Tax

Sales tax will be applied to your order where required by state or local laws. The total amount including sales tax will be displayed before you complete your purchase.

5. Billing Information

Please ensure that the billing information provided matches the details associated with your payment method. Any discrepancies may result in delayed processing or cancellation of your order.

6. Order Processing

Once your payment is successfully processed, you will receive an order confirmation email. If there are any issues with payment processing, we will reach out to you for resolution.

7. Fraud Prevention

To protect against fraudulent transactions, we may require additional verification steps for certain payments. We reserve the right to cancel orders that appear suspicious or cannot be verified.

8. Contact Us

If you have any questions about payment options or encounter any issues, please feel free to reach out to our customer service team:

  • Email: sales@neverforgetyou.com
  • Phone: 815.499.3600
  • Hours of Operation: M-Sat 9-5

Thank you for choosing us! We appreciate your business and look forward to serving you.